Shipping policy
1. Shipping within Singapore
1.1. We offer shipping services exclusively within Singapore. We do not ship to overseas locations. If you are an overseas buyer interested in our products, please send your enquiry to enquiry@snapme.live , and our team will assist you accordingly.
2. Shipping Carriers
2.1. We work with trusted local shipping carriers to ensure the safe and timely delivery of your orders within Singapore.
3. Shipping Times
3.1. We aim to process and ship orders promptly. Estimated delivery times within Singapore typically range from 2 to 3 business days.
3.2. Please note that the estimated delivery times are provided for guidance and are not guarantees. Delays may occur due to factors beyond our control, such as adverse weather conditions or other unforeseen circumstances.
4. Shipping Fees
4.1. Shipping fees are calculated based on the weight of the products in your order and the delivery address within Singapore. The total shipping cost will be displayed during the checkout process.
5. Tracking Information
5.1. Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery.
6. Signature Requirements
6.1. All orders containing alcoholic beverages require an adult signature at the time of delivery. Please ensure someone of legal drinking age is available to accept the delivery.
7. Returns and Refunds
7.1. Please refer to our Returns and Refunds Policy for information on returning products and requesting refunds related to your order within Singapore.
8. Contact Information
8.1. If you have any questions or concerns about our shipping policy or the status of your order within Singapore, please contact our customer service team at enquiry@snapme.live.
Thank you for choosing Snapme.live for your cocktail liquor needs in Singapore! We appreciate your business and hope you enjoy our products responsibly!